📝Enrolment Terms & Conditions
I am the parent, guardian, or individual with authority and responsibility for the enrolled child or children. By enrolling the named child or children, I understand, agree, and consent to the following terms and conditions made with Dean's Tutoring Place, herein referred to as “Dean's Tutoring Place.”
📋General
- These terms and conditions will govern my relationship and the relationship of the enrolled child or children with Dean's Tutoring Place.
- These terms and conditions may change at any time. Dean's Tutoring Place will notify me of any substantial changes in writing as soon as possible.
💵Tuition Fees & Payment
- I will pay the quoted tuition fees in advance or on the day of the enrolled child or children’s scheduled tuition sessions.
- Dean's Tutoring Place reserves the right to refuse tuition to the enrolled child or children if I fail to pay the quoted tuition fees in advance or on the day.
📅Non-Attendance
- Prepaid tuition is refundable if a class is canceled with at least 6 hours' notice. Otherwise, a makeup session can be arranged.
- It is the parent/guardian's responsibility to ensure the child attends scheduled classes.
- A 50% cancellation fee applies if less than 6 hours' notice is given or if two lessons are cancelled in a month. This fee will be added to the next payment unless a valid medical certificate is provided.
🔄Refund Policy
- Prepaid tuition is refundable if a class is canceled with at least 6 hours' notice. Otherwise, a makeup session can be arranged.
- It is the parent/guardian's responsibility to ensure the child attends scheduled classes.
- A 50% cancellation fee applies if less than 6 hours' notice is given or if two lessons are cancelled in a month. This fee will be added to the next payment unless a valid medical certificate is provided.
🎓Tuition & Responsibility For Learning
- Services are tailored based on parental requests, the child’s needs, and the tutor’s observations.
- Dean's Tutoring Place strives to support academic progress but cannot guarantee improved results or entry into selective schools/programs.
- Homework may be assigned to reinforce learning; completing it is the parent/child’s responsibility.
- Tutors will correct submitted homework within a reasonable timeframe. Homework submitted over two weeks late may not be marked.
🚸Expected Conduct, Behaviour & Damage To Property
- Enrolled children must behave respectfully and lawfully during sessions; failure to do so may result in removal or unenrolment.
- Care must be taken to avoid damaging premises or resources. Parents are responsible for repair/replacement costs for intentional damage.
- Dean's Tutoring Place is not liable for loss or damage to personal property; bringing valuables is discouraged.
- Dangerous goods or substances are strictly prohibited on the premises.
🏥Health, Safety & Indemnity
- I must inform Dean's Tutoring Place of any medical conditions requiring specific treatment. I am responsible for all medical expenses in emergencies.
- I am responsible for my child’s health and safety before and after sessions, including timely drop-off and pick-up.
- Dean's Tutoring Place will ensure children do not leave early without my consent but is not liable for their safety outside scheduled sessions.
- While a safe environment is provided, Dean's Tutoring Place is not liable for injuries, losses, or damages during sessions, except as required by law.
- I release Dean's Tutoring Place from claims related to natural disasters, accidents, or damages involving my child.
ℹ️Information
- All information I provide in the Enrolment Form is accurate.
- I will notify Dean's Tutoring Place of any changes to my contact details or my child’s information.
- Provided information may be used for purposes such as:
- Enrolment and session updates.
- Contacting me for consent, emergencies, or progress updates.
- Sharing updates on Dean's Tutoring Place operations.
- Other relevant purposes related to services.
- Photos of my child may be taken for identification, securely stored, and accessed by staff only.