Privacy policy

Privacy Policy

Last updated: 12 May 2025

What Information Do We Collect and How Do We Use It?

At Dean’s Tutoring Place, we collect personal information from families and students to help us provide a smooth, personalised experience with our tutoring services. This may include details such as your name, email address, phone number, and your child's year level. You may provide this information when contacting us through our website, submitting a form, or booking a session.

We use this information to:

Communicate with you about tutoring sessions, availability, and service updates
Understand your child’s learning needs and tailor our support accordingly
Respond to enquiries and provide relevant service information
Improve our website, communication, and the services we offer

We do not collect or store payment method details directly. All payments are securely handled through trusted third-party providers.

How Do We Use Your Information?

We may use your contact details (such as your email address or phone number) to send important updates, session confirmations, or information relevant to your child’s learning. We do not send unsolicited promotional messages, and you can opt out of communication at any time.

We may also review general website traffic patterns and interaction data (e.g., form submissions) to help improve the usability of our website and the quality of our services.

Your information is stored securely and used only for the purpose of providing tutoring services. We value your privacy and are committed to keeping your data safe.

Sharing Your Information

We do not sell or rent your personal information to third parties.
On occasion, we may collaborate with educational partners or platforms to enhance our service offerings. If any sharing of information is necessary (e.g., to administer a giveaway or group program), this will be clearly communicated, and we will seek your consent where required.

Security

We take your privacy and data security seriously. Any information you provide through our website is protected using secure technology. Payments are handled through encrypted, secure systems provided by reputable third-party payment processors.